SANDRA NUNO
Santa Ana,CA
Summary
Dynamic retail professional with a proven track record at Express Clothing, excelling in customer service and sales proficiency. Fostering, strong client relationships and enhance customer satisfaction, driving loyalty and repeat business. Committed to delivering exceptional service and achieving sales goals.
Overview
13
13
years of professional experience
Work History
Key Holder
Express Clothing
Santa Ana, CA
11.2011 - 06.2024
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store daily operations by opening and closing registers and managing register transactions.
- Assisted in recovery and go backs in order to maintain organized and tidy store.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees mentoring them to apply best practices in customer service and store operations.
Maternity Sales Specialist
Seraphine
Costa Mesa, CA
10.2020 - 04.2024
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication.
- Provided first-rate customer service to all customers and potential customers.
- Restocked and accepted shipment for the department.
Education
Valley High School
Santa Ana, CASanta Ana College
Santa Ana, CASkills
- Customer service
- Cash handling
- Sales proficiency
- Training and mentoring
Languages
Spanish
Native or Bilingual
Timeline
Maternity Sales Specialist
Seraphine
10.2020 - 04.2024
Key Holder
Express Clothing
11.2011 - 06.2024
Valley High School
Santa Ana College