Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sandra Ortiz ( Cruz)

Kennewick ,WA

Summary

Dynamic and dedicated professional with extensive experience in customer service. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in cash handling and product restocking, demonstrating reliability and a strong work ethic in fast-paced environments.

Overview

26
26
years of professional experience

Work History

Cashier

Eastside Brothers LLC
Pasco, WA
01.2024 - Current

Greet customers complete purchases and locate items operate cash register for cash and credit card transactions stocked merchandise and restocked products organize shelves clean sweep and mop cook

Retail and Cashier

Bath and Body Works
Kennewick, WA
10.2022 - 12.2025

Greet customers complete purchases and locate items stocked merchandise and restocked products replenished sales floor

Server

Red Robin
Kennewick, WA
11.2021 - 06.2024

Greet customers took there drink order and food order worked with pos system to place orders manage bills and handle items take out food to customers

Server

Shari’s
Kennewick, WA
05.2015 - 11.2021

Greet customers took there drink and food order took out there food and checked to see if everything was okay worked with pos system to place orders manage bills

House Cleaner

Tom Patterson
Benton City, WA
05.2017 - 06.2021

Took cleaning products to clean his home and drove to his home cleaned bathroom room living room kitchen did laundry folded his clothes

Cleaner

Sparkle and Shine
Kennewick, WA
09.2014 - 06.2016

Got cleaning products ready in our bags drove to customers home and cleaned windows kitchen bathroom living room rooms

Server

King City Restaurant
Pasco, WA
02.2000 - 06.2016

Worked with pos system to place orders manage bills and handle items took customers orders took out there food and drinks bussed and reset tables to keep dining room and work area clean

House Cleaner

Jim
Kennewick, WA
05.2001 - 07.2008

Got cleaning products ready and drove to his home and cleaned windows kitchen bathroom living room rooms

Education

High School Diploma -

Pasco High School
Pasco, WA
06.2000

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Professionalism and courtesy
  • Product restocking
  • Merchandise restocking
  • POS system operations
  • Attention to detail
  • Retail merchandising

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Eastside Brothers LLC
01.2024 - Current

Retail and Cashier

Bath and Body Works
10.2022 - 12.2025

Server

Red Robin
11.2021 - 06.2024

House Cleaner

Tom Patterson
05.2017 - 06.2021

Server

Shari’s
05.2015 - 11.2021

Cleaner

Sparkle and Shine
09.2014 - 06.2016

House Cleaner

Jim
05.2001 - 07.2008

Server

King City Restaurant
02.2000 - 06.2016

High School Diploma -

Pasco High School