Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Sandra Palomino

Amarillo

Summary

Results-driven professional with expertise in client support and accurate data entry. Committed to enhancing customer satisfaction and resolving issues efficiently.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Toot N Totum
Amarillo, TX
01.2025 - 01.2026
  • Assisted customers with inquiries and provided accurate product information.
  • Resolved customer complaints efficiently to enhance satisfaction levels.
  • Executed transaction processing through point-of-sale systems with precision and efficiency.
  • Collaborated with team members to maintain high service standards.

Sandwich Artist

SUBWAY®Restaurants
Amarillo, TX
07.2022 - 08.2024
  • Crafted sandwiches and salads while upholding company standards for quality and presentation.
  • Guided customers in menu selections by offering expert recommendations tailored to individual preferences.
  • Ensured cleanliness of workstations and dining areas by adhering to sanitation guidelines and best practices.
  • Operated point-of-sale system efficiently, processing transactions accurately and handling cash responsibly.

Certified Nursing Assistant

Ussery Roan Texas State Veterans Home
Amarillo, TX
04.2020 - 08.2022
  • Delivered direct patient care by assisting with daily living activities to promote overall well-being.
  • Oversaw monitoring of vital signs and communicated changes to nursing staff for prompt interventions.
  • Assisted in the development and implementation of individualized care plans for residents.
  • Educated patients and families on health management and wellness practices.

Store Manager

Taylor Foods
Amarillo, TX
04.2011 - 03.2014
  • Oversaw daily store operations, ensuring compliance with company policies and standards.
  • Oversaw inventory management by conducting regular audits to ensure accuracy and efficiency.
  • Developed staff training programs, enhancing employee performance and customer service skills.
  • Executed merchandising strategies to enhance product visibility and stimulate sales growth.

Education

High School Diploma -

Odessa High
Odessa, TX
05-1986

Skills

  • Client support
  • Active listening
  • Critical thinking
  • Accurate data entry

Certification

tabc food handlers

Timeline

Customer Service Representative

Toot N Totum
01.2025 - 01.2026

Sandwich Artist

SUBWAY®Restaurants
07.2022 - 08.2024

Certified Nursing Assistant

Ussery Roan Texas State Veterans Home
04.2020 - 08.2022

Store Manager

Taylor Foods
04.2011 - 03.2014

High School Diploma -

Odessa High
Sandra Palomino