Results-driven professional with expertise in client support and accurate data entry. Committed to enhancing customer satisfaction and resolving issues efficiently.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Toot N Totum
Amarillo, TX
01.2025 - 01.2026
Assisted customers with inquiries and provided accurate product information.
Resolved customer complaints efficiently to enhance satisfaction levels.
Executed transaction processing through point-of-sale systems with precision and efficiency.
Collaborated with team members to maintain high service standards.
Sandwich Artist
SUBWAY®Restaurants
Amarillo, TX
07.2022 - 08.2024
Crafted sandwiches and salads while upholding company standards for quality and presentation.
Guided customers in menu selections by offering expert recommendations tailored to individual preferences.
Ensured cleanliness of workstations and dining areas by adhering to sanitation guidelines and best practices.
Operated point-of-sale system efficiently, processing transactions accurately and handling cash responsibly.
Certified Nursing Assistant
Ussery Roan Texas State Veterans Home
Amarillo, TX
04.2020 - 08.2022
Delivered direct patient care by assisting with daily living activities to promote overall well-being.
Oversaw monitoring of vital signs and communicated changes to nursing staff for prompt interventions.
Assisted in the development and implementation of individualized care plans for residents.
Educated patients and families on health management and wellness practices.
Store Manager
Taylor Foods
Amarillo, TX
04.2011 - 03.2014
Oversaw daily store operations, ensuring compliance with company policies and standards.
Oversaw inventory management by conducting regular audits to ensure accuracy and efficiency.
Developed staff training programs, enhancing employee performance and customer service skills.
Executed merchandising strategies to enhance product visibility and stimulate sales growth.