Sandra Parks
Lakeland,FL
Summary
Organized and maintain strict confidentiality in legal matters as well driven to maintain ethical standards. Quick to build relationships with co-workers to motivate, coach on methods to increase customer satisfaction and maintain smooth daily operations. Effective in large difficult task, experienced problem solver that will do what it takes to exert situations with outcomes that are a win win for all parties.
Overview
18
18
years of professional experience
Work History
Sales Associate Manager
The Vitamin Shop
03.2022 - Current
- Trained personnel on policies, procedures and communications for in-person and telephone etiquette.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Established and cultivated solid business relationships with new or existing customers.
Sales Associate Team Leader
Healthy Habits
01.2019 - 03.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about supplements.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Contributed to team objectives in fast-paced environment.
- Negotiated prices, terms of sales and service agreements.
Receptionist
LifeChoice Pregnancy Center
06.2016 - 08.2017
- Maintained confidentiality of information regarding clients and company.
- Scheduled patient appointment.
- Aided women and men in giving diapers, wipes and clothing
- Received and restocked donated baby supplies.
- Assisted with onboarding new clients and securing paperwork completion.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Receptionist
Public Defender
06.2005 - 05.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Acted as liaison between clients, vendors and Attorneys.
- Received, disbursed all incoming mail.
- Trained new employees on office equipment and job duties.
Education
Associate of Science - Interdisciplinary Social Studies
University of South Florida
Tampa, FL07.2023
Skills
- Sales Team Leadership
- Excellent time management skills
- Exceptional communication skills
- Work well under pressure
- High work ethic
- Drive Revenue
- Constructive Feedback
- Product Knowledge
Accomplishments
- Achieved Team Leader Award at the Public Defender, by completing years of experience with accuracy and efficiency.
Timeline
Sales Associate Manager
The Vitamin Shop
03.2022 - Current
Sales Associate Team Leader
Healthy Habits
01.2019 - 03.2022
Receptionist
LifeChoice Pregnancy Center
06.2016 - 08.2017
Receptionist
Public Defender
06.2005 - 05.2010
Associate of Science - Interdisciplinary Social Studies
University of South Florida
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