Sandra Perez
Tacoma,WA
Summary
Dedicated and customer focus cashier with over five years of experience in retail setting. Proven track record of providing services and ensuring a smooth and efficient transition. Skilled in operating cash register, handing cash, and resolving customer inquiries and concerns. Strong communication and interpersonal skills. Great team worker.
Overview
7
7
years of professional experience
Work History
Lead Cashier
Pizza Nora
09.2021 - 02.2024
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
- Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
Sales Cashier
Open Box Treasure
05.2020 - 10.2022
- Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
- Enhanced store sales by upselling products and suggesting additional items to customers.
- Balanced cash drawer accurately at the end of each shift, demonstrating strong attention to detail.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Handled high volumes of transactions during peak hours, maintaining composure under pressure.
- Resolved customer issues promptly, ensuring positive experiences and repeat business.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Improved customer satisfaction by providing efficient and accurate cashiering services.
Elderly Caregiver
Nancy’s Smiths
03.2019 - 09.2021
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Provided safe mobility support to help patients move around personal and public spaces.
Cashier Team Lead
Hotlanta Wings
10.2016 - 03.2019
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Education
Ed W Clark High School
Las Vegas, NV2008
Skills
- Customer Assistance
- Manager support
- Workplace Safety
- Dependability
- Opening and closing procedures
- Positive Attitude
- Team Leadership
- Interpersonal ability
- Detail-oriented
- Cleaning experience
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Lead Cashier
Pizza Nora
09.2021 - 02.2024
Sales Cashier
Open Box Treasure
05.2020 - 10.2022
Elderly Caregiver
Nancy’s Smiths
03.2019 - 09.2021
Cashier Team Lead
Hotlanta Wings
10.2016 - 03.2019
Ed W Clark High School