Summary
Overview
Work History
Skills
Timeline
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Sandra Popadowski

Summary

Experienced in overseeing game tables with a close eye on accuracy, security and service standards. Talented trainer, team leader and manager with excellent problem-solving and relationship-building skills.

Overview

16
16
years of professional experience

Work History

Table Games Dealer

Hollywood Casino Joliet
11.2023 - Current
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.

Table Games Supervisor

Gila River Casino
08.2021 - 10.2023
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
  • Monitored chips purchases, table inventories and player win ratios.
  • Oversaw area games to maintain security and compliance.
  • Watched closely to catch errors and notified surveillance of irregularities.

Transportation Operations Manager

Amazon
03.2018 - 08.2021

Ensured that Operations has the right equipment in the right place,at the right. Collaborating with Fullfillment Center leadership on quality and customer experience metrics, committing to all safety programs and OSHA compliance to ensure a safe work environment for all associates. and streamline logistics through standard work and process improvement. Perform trailer moves,coordinate yard activities.

Table Games Floor Supervisor

Harrah's Casino
03.2016 - 03.2018
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
  • Monitored chips purchases, table inventories and player win ratios.
  • Oversaw area games to maintain security and compliance.
  • Watched closely to catch errors and notified surveillance of irregularities.
  • Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
  • Eliminated customer service issues by quickly resolving disputes and correcting problems.

Table Games Floor Supervisor

Seminole Hard Rock Casino
06.2008 - 12.2015
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
  • Monitored chips purchases, table inventories and player win ratios.
  • Oversaw area games to maintain security and compliance.
  • Watched closely to catch errors and notified surveillance of irregularities.

Skills

  • Excellent customer service
  • Reliability and punctuality
  • Patience and composure
  • Attention to Detail
  • Game knowledge

Timeline

Table Games Dealer

Hollywood Casino Joliet
11.2023 - Current

Table Games Supervisor

Gila River Casino
08.2021 - 10.2023

Transportation Operations Manager

Amazon
03.2018 - 08.2021

Table Games Floor Supervisor

Harrah's Casino
03.2016 - 03.2018

Table Games Floor Supervisor

Seminole Hard Rock Casino
06.2008 - 12.2015
Sandra Popadowski