SANDRA POWER
HOUSTON,TX
Summary
Dynamic and performance-driven analytical leader with high integrity, strong work ethic, and invaluable insights. Collaborative resourceful analyst with proven success evaluating departmental and functional data, building, and maintaining data-driven tools, networking to drive growth initiatives. Aggressive drive toward customer satisfaction through research, optimization, and systems development.
Overview
9
9
years of professional experience
Work History
Director of Operations
Power Roofing Solutions
Seabrook, TX
06.2020 - 07.2022
- Monitored remaining capacity and resource availability for active projects reducing annual supply costs by 6.7%
- Use Linear Programming to optimize quality of two most desired aspects of our roofing systems with cost constraints resulting in increased customer satisfaction and retention
- Decreased call-backs to 1 of every 5 customers, leveraging ideas of stakeholders and tracking each call-back per customer, roofing system, material used, and crew/contractor
- Improved bid and order accuracy using historical data in SQL increasing profits by 4.2% and decreasing waste by 7%.
Loss Prevention Field Agent
Reveille Roofing
Texas City, TX
04.2019 - 07.2020
- Programmed macros into Xactimate for all interior and exterior locations, shared with team, resulting in a 30-hour reduction in monthly lead-times
- Developed and maintained working relationships with independent adjusters and desk adjusters to assist in prompt claims handling decreasing claim approval times by 60%
- Prepared detailed sketches of floor plan and roofline using Xactimate and PlanSwift to visualize and determine quantities of materials needed and calculate cost to restore damaged areas.
Instructor Secondary Mathematics | Team Leader
Galena Park Independent School District
Houston, TX
08.2013 - 07.2019
- Compiled essential KPI metric reports after each unit exam to address improvement areas, common mistakes, and make plans for remediation ensuring 90% accuracy or better for 95% of medium-high performing students
- Implemented student centered ideas for new processes to streamline workflow within team, increasing student productivity by more than 2 hours each week
- Worked with administration during summers using cross-functional data to design curriculum, produce objectives, and optimize incoming student learning plans resulting in student success rate increase of more than 15% spanning three consecutive years.
Education
M.A - Administration
Lamar University
B.S - Mathematics
Kennesaw State University
Skills
Performance Evaluation and Monitoring
Timeline
Director of Operations
Power Roofing Solutions
06.2020 - 07.2022
Loss Prevention Field Agent
Reveille Roofing
04.2019 - 07.2020
Instructor Secondary Mathematics | Team Leader
Galena Park Independent School District
08.2013 - 07.2019
M.A - Administration
Lamar University
B.S - Mathematics
Kennesaw State University