Sandra Reynolds
Summary
Results-driven professional with expertise in customer-facing roles, specializing in cash handling and inventory management. Ensures efficient transaction processes while addressing diverse customer needs to enhance satisfaction. Leverages strong communication and problem-solving skills to foster teamwork and collaboration.
Overview
25
25
years of professional experience
Work History
Cashier
Wegmans
Syracuse, New York
11.2023 - 11.2024
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout areas at all times.
Quality Assurance Inspector/Assistant
Tessy Plastics
Elbridge, New York
01.2000 - 03.2020
- Conducted thorough inspections of plastic products for quality compliance.
- Utilized inspection tools to identify defects in production materials.
- Inspected incoming material for correct size, shape, color, or other characteristics as required by customer orders.
- Documented non-conforming items found during inspections according to established guidelines.
- Maintained accurate records of test results, inspection data, and corrective actions taken when necessary.
- Documented inspection results and communicated findings to management.
- Collaborated with production teams to ensure adherence to quality standards.
- Engaged in problem-solving discussions to address quality issues effectively.
- Trained new employees on quality assurance procedures and best practices.
- Assisted in developing and updating quality control protocols and guidelines.
- Performed routine audits of manufacturing processes for continuous improvement.
- Provided feedback to management on process improvements needed in order to meet customer requirements.
- Collaborated with other departments within the organization, including engineering, manufacturing, sales, in order to resolve any issues related to product quality.
- Adhered strictly to ISO 9001 Quality Management System standards at all times.
Education
Port Byron High School
Port Byron, NYSkills
- Point-of-sale operation
- Customer assistance
- Quality control
- Process improvement
- Compliance adherence
- Effective communication
- Attention to detail
- Team collaboration
- Problem solving
- Training and development
- Records maintenance
- Dependability and reliability
- Decision making aptitude
- Professionalism and courtesy
- Time management skills
- Data entry
Timeline
Cashier
Wegmans
11.2023 - 11.2024
Quality Assurance Inspector/Assistant
Tessy Plastics
01.2000 - 03.2020
Port Byron High School