Sandra Rodriguez Pacheco
Haltom City
Summary
Results-driven professional with extensive experience in warehouse operations and team development. Skilled in bilingual communication and conflict resolution, successfully reducing employee turnover while optimizing scheduling and resource allocation during peak hours.
Overview
14
14
years of professional experience
Work History
Manager on Duty
Cynergy LLC
Grapevine, TX
12.2019 - Current
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored staff to enhance team performance and service quality.
- Implemented process improvements that streamlined workflows and increased operational efficiency.
- Managed conflict resolution among team members to maintain a positive work environment.
- Developed schedules for staff coverage, optimizing resource allocation during peak hours.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
- Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
Grain Sampler
Gavilon Grain (Bunge)
Saginaw, TX
03.2012 - 12.2019
- Conducted grain sampling to ensure quality compliance and accuracy in testing procedures.
- Analyzed sample results using industry-standard testing equipment to determine grain specifications.
- Collaborated with team members to maintain a clean and organized work environment while following safety protocols.
- Trained junior staff on proper sampling techniques and equipment handling to enhance operational efficiency.
Education
High School Diploma -
North Side High School
Fort Worth, TX05-1989
Skills
- Customer service focus
- Staff training and development
- Scheduling proficiency
- [Software] experience
- Delivery scheduling
- Warehouse organization
- Logistics coordination
- Warehouse operations
- Fluent bilingualism
- Customer support
- Data entry
- Call center experience
Languages
Spanish
Native or Bilingual
Timeline
Manager on Duty
Cynergy LLC
12.2019 - Current
Grain Sampler
Gavilon Grain (Bunge)
03.2012 - 12.2019
High School Diploma -
North Side High School