Sandra Romain Pierre Louis
Pembroke Pines,FL
Overview
17
17
years of professional experience
Work History
Cashier
Bank Of Republic Haiti
02.2021 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assistant Manager
Belville Community Office
01.2018 - 08.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Credit Officer
Micro Credit National,Haiti
10.2010 - 02.2015
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Enhanced credit decision-making by conducting comprehensive financial analysis and risk assessments.
- Reduced delinquency rates by implementing effective portfolio management strategies.
- Reviewed and verified income, credit reports and employment histories for each borrower.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Collaborated closely with underwriting teams to ensure a seamless process from application submission to loan disbursement for clients.
Supervisor
Dcorner Fastfood&Boulanger
08.2008 - 02.2010
- Handled confidential information with discretion, maintaining a high level of trust among employees and executives alike.
- Contributed to project management efforts by tracking progress on key initiatives and providing regular status updates to stakeholders.
- Collaborated with executives to prepare presentations and reports for board meetings and senior leadership updates.
Education
Certified Graduate - Droit
Public University of Haiti
Haiti, Cap-Haitian01.2011
Graduate Certificate - Gestion
Haitian Public of University
Haiti, Cap-Haitian01.2009
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Professionalism and courtesy
Timeline
Cashier
Bank Of Republic Haiti
02.2021 - 02.2025
Assistant Manager
Belville Community Office
01.2018 - 08.2018
Credit Officer
Micro Credit National,Haiti
10.2010 - 02.2015
Supervisor
Dcorner Fastfood&Boulanger
08.2008 - 02.2010
Certified Graduate - Droit
Public University of Haiti
Graduate Certificate - Gestion
Haitian Public of University
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