Sandra Rosario
Egg Harbor Township,NJ
Summary
Over 17 years of experience working in mental health services, and as a psychiatric hospital liaison. Coordinated resources and services for the individual needs of clients enrolled in case management services. Providing coordination and integration of services for multiple providers and several psychiatric hospitals. In addition, over 10 years of experience working with individuals with development disabilities.
Overview
24
24
years of professional experience
Work History
ICMS Supervisor
Jewish Family Service
Margate , NJ
10.2022 - Current
- Directed and supervised ICMS team in daily operations.
- Provided ongoing training to address staff needs.
- Evaluated needs of ICMS department and delegated tasks to optimize overall production.
- Conducted weekly supervision meetings with team members to manage client caseloads, monitor productivity and provide constructive feedback.
- Advised Case Managers on appropriate interventions based on individual client needs.
- Implemented procedures to ensure efficiency and accuracy of workflows.
- Developed and maintained community relationships with external agencies to support various client needs.
- Served as a liaison between the organization and mental health hospitals providing support with client referrals.
- Co-facilitated in regular team unit meetings and in-house training sessions to boost group effectiveness.
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and mental health providers to coordinate care for clients.
ICMS Case Manager & Hospital Liaison
Jewish Family Service
Margate , NJ
04.2006 - 10.2022
- Served as case manager for consumers with bipolar, depression, anxiety and personality disorders
- Monitored consumer prescribed psychotropic medications to assess the medications' effectiveness and side effects
- Consulted with psychiatrists about consumer medication changes, issues with medicine compliance and efficacy of medications
- Efficiently gathered information from consumers and social services agencies for the development of treatment plans
- Documented all information including service plans, treatment reports and progress notes
- Guided consumers in understanding illnesses and treatment plans
- Created and reviewed master treatment and discharge plans
- Referred consumers to other programs and community agencies to enhance treatment processes
- Collaborated closely with treatment team to appropriately coordinate consumer care services
- Conduct discharge coordination activities with Atlantic County admissions at Ancora, Northbrook, and Hampton Hospitals
- Effectively managed time and caseloads.
Senior Guardianship Advocate
Westchester Arc
Hawthorne , NY
01.2000 - 04.2006
- Ensured optimal quality of life for consumers by advocating in all decisions
- Prepared annual status reports on primary and standby wards
- Gave monthly presentations to the Guardianship Committee for legal consents, updates on significant issues and review of annual status reports
- Acted as a liaison between Guardianship Committee and various professionals regarding psychological, psychiatric, and medical decisions
- Preparation and filing of legal documents for 17-A Guardianship proceedings
- Performed 'how to' seminars for other agencies, family members, and on completing/filing court petitions
- Review of psychological evaluations to determine admissibility on court.
Education
Bachelor of Arts - Liberal Arts, Specialization Psychology
Excelsior College
Albany, NYSkills
- Strong communication skills
- Psychiatric population familiarity
- Proficient problem solver
- Team leadership abilities
- Teamwork and Collaboration
Languages
Spanish
Professional
Timeline
ICMS Supervisor
Jewish Family Service
10.2022 - Current
ICMS Case Manager & Hospital Liaison
Jewish Family Service
04.2006 - 10.2022
Senior Guardianship Advocate
Westchester Arc
01.2000 - 04.2006
Bachelor of Arts - Liberal Arts, Specialization Psychology
Excelsior College
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