Sandra Sheldon
North Bend,WA
Summary
Dynamic retail professional with extensive experience at Clarks Bostonian Outlet, excelling in customer service and leadership. Proven track record in training teams and implementing effective sales strategies. Skilled in cash handling and visual merchandising, driving store performance and enhancing customer satisfaction through innovative promotional efforts.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
Clarks Bostonian Outlet
North Bend, Washington
10.2025 - Current
- Trained and developed staff to enhance service quality and product knowledge.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Collaborated with management on promotional strategies and sales events.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Oversaw daily cash handling procedures and reconciled discrepancies.
- Ensured compliance with company policies and safety standards throughout the store.
- Ensured compliance with all safety regulations throughout the store premises.
- Assisted daily operations to maintain store efficiency and customer satisfaction.
Sales Associate
Just Cozy
North Bend, Washington
09.2025 - 02.2026
- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting and purchasing products in retail environment.
- Operated point-of-sale systems for processing transactions swiftly.
- Maintained store appearance by organizing merchandise and displays effectively.
- Participated in inventory management by restocking shelves and tracking stock levels.
Retail Assistant Manager
Hanesbrands
North Bend, WA
01.2024 - 06.2025
- Provided customer service and trained new staff members.
- Maintained thorough knowledge of store merchandise and learned about new product lines.
- Used a complete cash receipt system to track daily sales and inventory.
Retail Store Manager
Jockey Outlet Store
North Bend, WA
09.2021 - 12.2023
- Managed POS cash register operations, verified cash drawer accuracy, and processed change transactions
- Compiled monthly sales report, updated daily, and provided insights on store performance trends
- Developed employee schedules to ensure adequate coverage and meet customer demand
- Utilized Square operating system for transactions and reporting.
Retail Store Manager
Vitamin World
North Bend, WA
03.2013 - 07.2020
- Operated POS cash register, and counted the money in cash drawers to ensure accuracy. Performed opening and EOD procedures.
- Hired and trained new associates.
- Extensive knowledge of a lot of different vitamin supplements.
Education
AA -
University of Alaska - Anchorage
Homer, AK05-1990
Social Work
University of Alaska - Anchorage
Anchorage, AKSkills
- Customer service, Leadership, Communication skills, Square POS
- Visual merchandising
- Cash handling
- Sales strategies
- Inventory management
- Employee training
- Marketing and promotions
- Display setup
Timeline
Assistant Store Manager
Clarks Bostonian Outlet
10.2025 - Current
Sales Associate
Just Cozy
09.2025 - 02.2026
Retail Assistant Manager
Hanesbrands
01.2024 - 06.2025
Retail Store Manager
Jockey Outlet Store
09.2021 - 12.2023
Retail Store Manager
Vitamin World
03.2013 - 07.2020
AA -
University of Alaska - Anchorage
Social Work
University of Alaska - Anchorage