Sandra Valdivia
Clint,TX
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier
Corner Store Valero
01.2017 - 09.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Delicias Del Mar
10.2015 - 07.2016
- Contributed to the restaurant''s reputation for outstanding service by consistently exceeding guest expectations during their visit.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
- Managed high call volumes with ease, maintaining composure and professionalism under pressure.
- Organized, maintained and updated information in computer databases.
Education
Nursing
El Paso Community College
El Paso, TXHigh School Diploma -
Clint High School
El Paso, TX05.2015
Skills
- Customer Service
- Research and analysis
- Customer service excellence
- Patience and Empathy
- Work Ethic and Integrity
- Time management skills
- Professionalism
- Document Management and Storage
- Relationship Building
Timeline
Cashier
Corner Store Valero
01.2017 - 09.2017
Cashier
Delicias Del Mar
10.2015 - 07.2016
Nursing
El Paso Community College
High School Diploma -
Clint High School
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