Sandra Yanna
Midway,GA
Summary
Seasoned Operations Manager and talented leader with 23 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
23
23
years of professional experience
Work History
Operations Manager
Coleman American Moving Services Inc.
07.2000 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
General Manager
Coleman American Moving Services Inc.
07.2000 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
High School Diploma -
Tompkins High School
Garden City, GA05.1984
Skills
- Microsoft Visual Basic
- Sales Activities
- Microsoft Windows
- Staff Training
- Financial Management
- High-Pressure Environments
- Data Archiving
- Microsoft Excel
- Manage Budgets
- Financial Statements
- Oracle Primavera Enterprise Project Portfolio Management
- Policy and Procedure Implementation
- Order Supplies
- Staff Management
- Workflow Planning
- Microsoft Office
- Microsoft Outlook
- Customer Service
- Employment Law
Timeline
Operations Manager
Coleman American Moving Services Inc.
07.2000 - Current
General Manager
Coleman American Moving Services Inc.
07.2000 - Current
High School Diploma -
Tompkins High School
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