Emily Roberts
Student
West Covina,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Seasoned Nanny knowledgeable about optimal childcare methods for children. Coordinated participation in school activities, sports and other events with balanced approaches. Achieved parental goals while providing enjoyable experiences for children.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Manager
Express Clothing
West Covina, United States
05.2019 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Increase Ship from Store score 15%
Private Nanny
Maria Epinio
Diamond Bar, CA
05.2021 - 09.2021
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Private Nanny
Ashley Roque
Chino Hills, CA
06.2019 - 05.2020
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Totaled amount owed for services at end of session.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Fostered close relationships with children by discussing school, friends and hobbies.
- Earned First Aid and CPR certification to expand skills and gain better understanding of childcare field.
Private Nanny
Kim Oakes
San Francisco, CA
09.2018 - 05.2019
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Led indoor and outdoor activities to entertain and occupy children.
- Taught children everyday skills and language.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Organized different types of activities to enhance physical and intellectual development.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Assisted children with homework assignments and special projects across different subjects.
- Involved children in caring for household pets and chores.
- Drove children to dance, cheer and sports practices.
- Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with school projects.
Private Nanny
Debbie Lopez
West Covina, United States
09.2017 - 05.2018
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Drove children to dance, cheer and sports practices.
Education
Bachelor of Science - Communication Sciences And Disorders
California State University - Fullerton
Fullerton, CA05.2023
Skills
- Microsoft Internet Explorer
- Sales Tracking
- Inventory Management
- Microsoft Visual Basic
- Discipline Programs
- Parent Interaction
- Self-Confidence Development
- Rule Setting
- Regulating Schedules
- Creating Good Habits
- First Aid
- Arts and Crafts
Certification
- CPR Training - April 2022
- First Aid Training - April 2022
Timeline
Private Nanny
Maria Epinio
05.2021 - 09.2021
Private Nanny
Ashley Roque
06.2019 - 05.2020
Operations Manager
Express Clothing
05.2019 - Current
Private Nanny
Kim Oakes
09.2018 - 05.2019
Private Nanny
Debbie Lopez
09.2017 - 05.2018
Bachelor of Science - Communication Sciences And Disorders
California State University - Fullerton
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