Summary
Overview
Work History
Education
Skills
my family is involved in a lot of activities from school events to hiking, baseball, and traveling
Timeline
Generic

Sandy Broderick

Roswell,MI

Summary

Proven track record of enhancing customer satisfaction. Having extensive experience with the public, working in many different stores in a variety of settings. Given the opportunity, I am confident I can add value to the Aldi's team as the assistant store manager and all of its functions.

Overview

8
8
years of professional experience

Work History

Delivery Driver

DoorDash
05.2021 - Current
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verified accuracy of all deliveries against order forms.
  • Delivered packages to customer doorsteps and business offices

Vitamin Clerk

Sprouts Farmers Market Inc, Grocery
11.2022 - 05.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Was part of the vitamin team that helped bring Sprouts up to #2 position in the district at the time
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Personal Shopper

Instacart
01.2018 - 01.2021
    • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
    • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
    • Consistently met deadlines and quality goals for accuracy and timeliness.
    • Tracked substitutions and informed customers of changes.
    • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Personal Shopper

Shipt
10.2016 - 03.2017
    • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
    • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
    • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
    • Consistently met deadlines and quality goals for accuracy and timeliness.
    • Tracked substitutions and informed customers of changes.
    • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
    • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
    • Worked productively with customers to meet order requirements and service expectations.

Education

Bachelor of Science - Business Administration And Management

University of Phoenix
Tempe, AZ

No Degree - Business Communications

Schoolcraft Community College
Livonia, MI

No Degree - Radio And Television Broadcasting

Specs Howard School of Media Arts
Southfield, MI
06.2009

Skills

  • Customer Service based
  • Computer knowledgeable
  • Cashier
  • Backstock/warehouse knowledge
  • Ordering stock
  • Merchandising
  • Deadlines
  • Payment Collection
  • Quality Assurance
  • Equipment Operation
  • Order Verification

my family is involved in a lot of activities from school events to hiking, baseball, and traveling

Our son is 11 and starting the 6th grade, a daughter 20, husband and cat. Son plays baseball and is in band. We do a lot of different stuff

Timeline

Vitamin Clerk

Sprouts Farmers Market Inc, Grocery
11.2022 - 05.2023

Delivery Driver

DoorDash
05.2021 - Current

Personal Shopper

Instacart
01.2018 - 01.2021

Personal Shopper

Shipt
10.2016 - 03.2017

Bachelor of Science - Business Administration And Management

University of Phoenix

No Degree - Business Communications

Schoolcraft Community College

No Degree - Radio And Television Broadcasting

Specs Howard School of Media Arts

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Sandy Broderick