Sandy Conover
Green Cove Springs,FL
Summary
Dynamic team lead with a track record in optimizing daily operations and enhancing onboarding experiences. Committed to maintaining high customer satisfaction through effective performance monitoring and conflict resolution strategies, ensuring a positive and productive team atmosphere.
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
1
1
year of professional experience
Work History
Team Lead
Walmart
Fleming Island, FL
12.2024 - Current
- Led team in daily operations to ensure efficient workflow and task completion.
- Implemented training programs for new associates to enhance onboarding experience.
- Coordinated inventory management processes to optimize stock levels and reduce waste.
- Supervised staff performance, providing ongoing feedback and support for improvement.
- Fostered a collaborative team environment, promoting open communication and engagement.
- Streamlined processes to improve overall efficiency and customer satisfaction ratings.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Currently manage on average 20 overnight associates each work night.
Education
Some College (No Degree) - Sales And Marketing
DeVry University
Jacksonville, FLSkills
- Attention to detail
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Workplace safety
- Team motivation
- Team supervision
- Work Planning and Prioritization
- Evaluating employee work
- Performance evaluations
Timeline
Team Lead
Walmart
12.2024 - Current
Some College (No Degree) - Sales And Marketing
DeVry University