SANDY FADDA
Yonkers,NY
Overview
7
7
years of professional experience
Work History
Office Manager
Dental Arts of Hastings
01.2023 - Current
- Communicate directly with insurances regarding claims, coverage, and pre-estimates for in and out of network providers.
- Calculate copayments for dental procedures based off of insurance coverage and insurance fees.
- Follow up AR reports and outstanding claims.
- Treatment Presentation.
- Prepare daily logs, deposits, and batch patient chargers for processing daily.
- Verify insurance eligibility via online system or phone. In addition to billing insurance.
- Responsible for posting payments and managing production collection.
- Dental billing - proficient in PPO and Medicaid billing and coding.
- Manage patient scheduling for all the working doctors/specialists in a productive and profitable manner.
Patient Coordinator
Calian Dental Group by The Smilist
White Plains, NY
03.2021 - 05.2022
- Communicate directly with insurances regarding claims, coverage, and pre-estimates.
- Calculate copayments for dental procedures based off of insurance coverage
- Submit claims and pre-determination to insurance companies.
- Maintaining good rapport with referral doctors and generating new referrals, image/reputation management.
- Follow up on unscheduled treatment list and recalls.
Front Desk Receptionist and Assisting
Hartsdale Dental Care
Hartsdale, NY
01.2019 - 02.2021
- Welcomed patients with a positive greeting as they walked into the office.
- Answered incoming calls and responded to patient inquiries daily.
- Managed dentists’ and hygienist schedules by confirming patient’s appointments and managing their schedules.
- Sterilizing and breaking down rooms.
Education
Dental Assistant Certificate - undefined
Westchester School for Dental Assisting
01.2019
High School Diploma - undefined
Lincoln High School
01.2013
Skills
- Telephone etiquette and customer service
- Payment processing
- Effective in communicating with insurances
- Quick learner
- Worked with Dentrix and Care Stack software
- Certification in CPR/First AID
Languages
Arabic
Elementary
Timeline
Office Manager
Dental Arts of Hastings
01.2023 - Current
Patient Coordinator
Calian Dental Group by The Smilist
03.2021 - 05.2022
Front Desk Receptionist and Assisting
Hartsdale Dental Care
01.2019 - 02.2021
Dental Assistant Certificate - undefined
Westchester School for Dental Assisting
High School Diploma - undefined
Lincoln High School