Sandy Martinez
San Antonio,TX
Summary
Results-focused and highly driven Service Cashier with experience processing monetary and credit card transactions and completing and closing service and repair orders and parts transactions for customers. Crafts quality customer experiences and maintains customer satisfaction by answering incoming service calls, scheduling appointments and making outgoing calls to confirm next day service appointments. Demonstrates strong attention to detail by inspecting every service order for proper completion and filing service records timely and accurately.
Overview
2
2
years of professional experience
Work History
Service Cashier
North Park Toyota
11.2022 - Current
- Recorded amounts received and prepared cash reports of daily transactions to verify against cash-on-hand.
- Liaised between service manager and service team by greeting customers and answering calls to promote smooth transition of service functions.
- Maintained knowledge and understanding of extended service policies to accurately process extended warranty payments for repair orders.
- Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson.
- Answer dealership group phones, greet and receive prospects and customers.
Cashier
Bill Miller BBQ
08.2021 - 10.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
Raising Cane's Restaurants
06.2020 - 04.2021
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
Education
High School Diploma -
Palo Alto College
San Antonio, TX05.2024
High School Diploma -
East Central High School
San Antonio, TX05.2022
Skills
- Complaint Handling and Resolution
- Cooperative Attitude
- Product Location
- Money Handling
- Interpersonal Communication/written and verbal communications
- Time Management
- Product knowledge
- Fluent Spanish and English
Languages
Spanish
Native or Bilingual
Timeline
Service Cashier
North Park Toyota
11.2022 - Current
Cashier
Bill Miller BBQ
08.2021 - 10.2022
Cashier
Raising Cane's Restaurants
06.2020 - 04.2021
High School Diploma -
Palo Alto College
High School Diploma -
East Central High School
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