Sandy Medina
Sacramento,CA
Summary
Dedicated community health professional skilled in coordinating personalized treatment plans and enhancing client access to essential services. Proven ability to collaborate with multidisciplinary teams to improve care delivery, ensuring compliance with confidentiality guidelines while maintaining detailed documentation.
Overview
22
22
years of professional experience
Work History
Respite Services Coordinator
Hope Cooperative aka TLCS, Inc.
Sacramento, CA
07.2025 - Current
- Supported individuals with active listening, demonstration of empathy and carried a message of hope and recovery.
- Developed service goal plans with clients to encourage, support and advocate for progress and assist with skill development.
- Observed, assessed, intervened, and referred clients to the appropriate resource regarding mental health symptoms, physical health symptoms, and substance use.
- Accurately completed all necessary forms, reports, and documentation required on a timely basis.
Community Health Worker
United and Guided
Sacramento, CA
10.2024 - 04.2025
- Collaborated with multidisciplinary team to create personalized treatment plans that addressed clients' unique needs and goals.
- Coordinated referrals with community organizations for additional services, enhancing clients' access to housing assistance and vocational training programs.
- Collaborated with multidisciplinary team to create personalized treatment plans that addressed clients' unique needs and goals.
- Maintained accurate documentation of client interactions, progress notes and treatment outcomes in compliance with confidentiality guidelines.
- Participated in regular supervision meetings to discuss client cases, share insights and receive guidance from senior staff members.
- Attended professional development workshops and training to enhance knowledge of mental health disorders and evidence-based interventions.
Appointment Setter
Chriswell Home Improvement
North Highlands, CA
06.2018 - 02.2020
- Coordinated appointment scheduling for home improvement consultations, ensuring timely and efficient service.
- Communicated detailed information about services to clients, facilitating informed decision-making.
- Delivered exceptional customer service to members and visitors, enhancing overall satisfaction.
Floor Manager
All Valley Financial
Roseville, CA
02.2004 - 05.2007
- Supervised daily operations, ensuring adherence to company policies for consistent service delivery.
- Engaged with customers to provide assistance and gather feedback, enhancing operational effectiveness.
- Developed daily work schedules for staff members based on business needs, optimizing workforce allocation.
- Trained and mentored staff on customer service best practices.
Education
High School Diploma -
Highlands Community Charter School
Sacramento, CA07-2026
Skills
- Professionalism
- Office Management
- Case Management
- Community Outreach
- Documentation Experience
- Communication Skills
- Organizational Skills
- Treatment Planning
- Crisis Intervention
Timeline
Respite Services Coordinator
Hope Cooperative aka TLCS, Inc.
07.2025 - Current
Community Health Worker
United and Guided
10.2024 - 04.2025
Appointment Setter
Chriswell Home Improvement
06.2018 - 02.2020
Floor Manager
All Valley Financial
02.2004 - 05.2007
High School Diploma -
Highlands Community Charter School