Reliable administrative professional with a strong background in registration, office coordination, and records management. Experienced in patient intake, calendar management, visitor support, supply ordering, and inventory oversight. Focused on accuracy, organization, and smooth day-to-day operations.
Overview
12
12
years of professional experience
Work History
Office Manager
Abingdon Therapy Services
Abingdon, VA
09.2018 - Current
Scheduled patient visits and coordinated clinician calendars.
Verified insurance coverage and facilitated billing workflows to support seamless service delivery.
Supported office operations for therapy services staff and patients.
Managed incoming calls and welcomed visitors, ensuring positive first impressions.
Entered patient intake forms and maintained confidential records.
Procured office supplies to ensure availability for staff and maintained organized work areas.
Maintained filing system for records, correspondence and other documents.
Monitored office inventory and ordered supplies to sustain operational efficiency.
Registration
Ballad Health
Abingdon , VA
05.2015 - 09.2018
Assisted patients with registration, new patient paperwork and check-out process.
Assisted with registration process by verifying demographic information and collecting payments.
Assisted in training new staff members on registration processes and procedures.