Sangeeta Swaroop
Aynor,SC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
GRAND STRAND HUMANE SOCIETY
01.2023 - 03.2023
- Greeting and welcoming patients with sincerity
- Answering telephone calls and returning e-mails
- Informing the shelter director of any emergencies that require urgent attention
- Receiving and verifying payments after each consultation
- Informing the shelter director about possible instances of animal abuse or neglect
- Monitoring the inventory of items for sale by the practice and restocking these, as needed
- Processing donations brought into the shelter
- Assisting with animal care and administering vaccines.
Crew Member
Chipotle Mexican Grill
04.2022 - 12.2022
- Assembled food orders while maintaining appropriate portion control
- Consistently provided friendly guest service and hospitality
- Greeted customers and provided excellent customer service
- Maintained high standards of customer service during high-volume, fast-paced operations
- Experience working at a variety of stations: Tortilla, Salsa, Prep, Grill, Expo, and Take-Out
- Maintaining work area and store cleanliness
- Responsible for a variety of roles such as being a cook in the kitchen, prepping the food, washing dishes, maintaining work area clean, and working in the line serving customers their food.
Delivery Driver
Domino's Pizza
02.2020 - 10.2020
- Load, transport and deliver items to clients or businesses in a safe and timely manner
- Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
- Assist with loading and unloading items from vehicles
- Perform cash handling procedures, process refunds, and review orders for accuracy prior to delivery to reduce delivery errors
- Optimize route planning during high-volume business days to reduce delays and achieve on-time delivery rates
- Maintained cleanliness of company vehicles, alerted management to potential issues, and ensured compliance with traffic regulations at all times.
Management
BleenChic Cafe
01.2019 - 01.2020
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant's good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Recommend ways to reach a broader audience (e.g
- Discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations.
Barista
Starbucks
01.2018 - 12.2018
- Promotes coffee consumption by educating customers
- Selling coffee and coffee grinding and brewing equipment, accessories, and supplies
- Preparing and serving a variety of coffee drinks, along with pastries and cookies
- Welcomes customers by determining their coffee interests and needs
- Working at the drive-thru window, taking orders and processing payments.
Education
High school diploma -
San Marcos High School
San Marcos, CA06.2013
Skills
- Customer Service
- Clerical Support
- Cash Handling
- Problem-Solving Skills
- Critical Thinking
- Retail Store Support
Languages
English
Timeline
Front Desk Receptionist
GRAND STRAND HUMANE SOCIETY
01.2023 - 03.2023
Crew Member
Chipotle Mexican Grill
04.2022 - 12.2022
Delivery Driver
Domino's Pizza
02.2020 - 10.2020
Management
BleenChic Cafe
01.2019 - 01.2020
Barista
Starbucks
01.2018 - 12.2018
High school diploma -
San Marcos High School
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