Sania Grissom
El Paso
Summary
Dedicated and experienced customer service professional with a goal of providing exceptional service and maintaining customer satisfaction. Possess strong communication and interpersonal skills, along with a passion for delivering top-notch service in fast-paced environments. Seeking to leverage my expertise to contribute to a customer-oriented team and further expand in a career.
Overview
3
3
years of professional experience
Work History
Cashier
McDonald's
09.2024 - Current
- Prepared and cooked menu items according to recipes and quality standards.
- Assist in stocking and rotating inventory to ensure items are fresh and readily available
- Collaborated with team members to optimize workflow during peak service hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Cashier
Whatabuger
01.2025 - 04.2025
Front Line Worker
University of West GA
10.2023 - 05.2024
- Maintained cleanliness and organization of food preparation and dining areas
- Assisted with inventory management, stocking, and replenishing food supplies
- Provided excellent customer service by answering questions, addressing concerns, and accommodating special dietary needs
- Demonstrated ability to prepare a wide range of dishes, including appetizers, entrees, and desserts
- Excellent communication skills and ability to work efficiently in a fast-paced kitchen environment, collaborating with team members to meet customer expectations
Cashier
Kroger
04.2022 - 09.2022
- Manage and process sales transactions, interface with customers, and provide a high-quality dining experience for guests
- Responsible for careful packaging of goods in paper, plastic, or reusable bags
- Collaborated with other staff to increase efficiency during peak hours
- Participated in other functions, such as cart retrieval, during off-peak hours
- Train new hires on sales processes, customer service, and POS systems
- Manage checkout area during peak sales seasons
- Processed returns and refunds
Education
Bachelor - Computer Science
University of West Georgia at Carrollton
05.2027
Skills
- Customer Service
- Reliability
- Food Preparation
- Diligence
- Conflict Resolution
- POS system handling
- Cash handling
- Guest inquiries
- Positive attitude
Languages
English
Native or Bilingual
Spanish
Limited Working
Accomplishments
- Certificate of Excellence
- Seckinger High School
- Demonstrated outstanding performance throughout high school, which entailed maintaining a 3.7 and above GPA as well as engaging in multiple extracurriculars granted me this certificate.
Timeline
Cashier
Whatabuger
01.2025 - 04.2025
Cashier
McDonald's
09.2024 - Current
Front Line Worker
University of West GA
10.2023 - 05.2024
Cashier
Kroger
04.2022 - 09.2022
Bachelor - Computer Science
University of West Georgia at Carrollton