Saniya Lumpkins
Saint Joseph
Summary
Detail-oriented professional with strong customer service skills. Experienced in managing client communications and enhancing guest satisfaction. Committed to delivering exceptional experiences in fast-paced environments.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Restaurant Hostess
D’Agostino’s Navajo Bar and Grille
Bridgman, MI
08.2025 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements and guest flow.
- Assisted with menu explanations, enhancing guest dining experience and satisfaction.
- Collaborated with waitstaff to maintain efficient service during peak hours.
Client Experience Admin
Lumpkins Private Wealth Management
Saint Joseph, MI
04.2024 - Current
- Manages client communications
- Sends out birthday cards, notifications on promotional events, and holiday messaging.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented
Education
High School Diploma -
Lakeshore High School
Stevensville, MISkills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Assertiveness
- Organized
Certification
- Certified Nurse Aid
- CPR Certified
- First Aid Certified
- Stop The Bleed Certified
- Medication Administration Certified
- NDNQI Pressure Injury Certified
- AED Training Certified
Timeline
Restaurant Hostess
D’Agostino’s Navajo Bar and Grille
08.2025 - Current
Client Experience Admin
Lumpkins Private Wealth Management
04.2024 - Current
High School Diploma -
Lakeshore High School