Saniya Reed
Seattle,WA
Summary
Dedicated customer service professional with experience in retail, hospitality, and childcare. Expertise in creating welcoming environments, addressing customer needs, and maintaining composure in high-pressure situations. Committed to team collaboration and enhancing customer experiences.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Front Desk Associate
Residence Inn Marriott
Bellevue, Washington
07.2025 - 11.2025
- Supported guests with thoughtful, compassionate, and respectful service to foster a welcoming environment.
- Supplied sick bags in guest rooms for improved care. to guest rooms to enhance guest care.
- Addressed guests’ needs with empathy to ensure their comfort and satisfaction.
Associate
ROSS
Federal Way, Washington
09.2022 - 03.2023
- Guided customers in locating items and addressed inquiries to enhance shopping experience.
- Created a welcoming environment to help customers feel at ease while shopping.
- Managed cashiering, stocking, and fitting-room tasks to ensure smooth store operations.
Education
Diploma - High School+
Seattle Central Community College
Seattle, WA 09.2026 - 10.2026
Skills
- Guest check-in
- Reservation systems
- Point of sale
- Cash management
- Cashiering and stocking
- Fitting-room upkeep
- Customer service and communication
- Guest support and hospitality
- Organization and reliability
- Teamwork and adaptability
- Empathy and compassion
- Willingness to learn
Certification
- Mast permit
- Food handlers
Timeline
Diploma - High School+
Seattle Central Community College
09.2026 - 10.2026
Front Desk Associate
Residence Inn Marriott
07.2025 - 11.2025
Associate
ROSS
09.2022 - 03.2023