Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Saniyah Malone

Highland Falls

Summary

Dynamic Cashier Team Lead with proven expertise at The Home Depot, excelling in customer service and team leadership. Recognized for training new cashiers and enhancing performance, while efficiently managing cash handling. Adept at problem-solving, ensuring a seamless shopping experience, and maintaining an inviting checkout environment.

Overview

5
5
years of professional experience

Work History

Cashier Team Lead

The Home Depot Store
06.2022 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.

Cashier Team Lead

Burger King
09.2020 - Current
  • Covered extra shifts during peak periods to sustain service standards.
  • Assisted customers with purchases, item location, and enrollment in reward programs.
  • Restocked and organized merchandise in front lanes for optimal presentation.
  • Maintained cleanliness and organization of sales floor areas.

Education

Associate of Arts - Business Management

Monroe College
New Rochelle, NY

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling

Languages

English
Professional Working

Timeline

Cashier Team Lead

The Home Depot Store
06.2022 - Current

Cashier Team Lead

Burger King
09.2020 - Current

Associate of Arts - Business Management

Monroe College

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