Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Saniyah Tucker

Plainfield

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Home Depot
South Plainfield
04.2026 - Current
  • Addressed customer complaints through effective communication and problem-solving, ensuring positive resolutions.
  • Guided customers in product inquiries and purchase decisions to enhance satisfaction.
  • Responded to customer inquiries with accurate information on products and services to support informed decisions.
  • Processed transactions accurately using point-of-sale systems.
  • Handled returns and exchanges while following company procedures.

Package Handler

FEDEX
11.2025 - Current
  • Scanned, sorted, and organized packages for efficient route distribution
  • Loaded and unloaded packages to meet daily productivity targets
  • Maintained safety standards in fast-paced warehouse environment

Customer Service Associate

White Castle
06.2025 - 11.2025
  • Operated register and handled cash while delivering attentive customer service
  • Prepared and cooked menu items while ensuring kitchen cleanliness
  • Supported dishwashing and restocking to maintain efficient store operations

Customer Service Associate

Walgreens
01.2022 - 01.2024
  • Supported customers through purchases, returns, and product inquiries to enhance shopping experience
  • Managed POS system and cash drawer to ensure accurate transactions and efficient service
  • Processed prints and provided photo services in photo department, meeting customer needs and expectations.
  • Stocked shelves, organized inventory, and fulfilled online pickup orders

Education

Ceritfication - Patient Care Technician

Lincoln Technical Institute
Iselin, NJ
07-2026

Bachelor of Science - Public Health

William Paterson University
Wayne, NJ
12-2024

High School Diploma -

Plainfield High School
Plainfield, NJ
06-2024

Skills

  • Customer service and communication
  • Conflict resolution
  • Customer greetings
  • Problem solving
  • Sales expertise
  • Cash handling
  • Time management
  • Phone etiquette
  • Organizational skills
  • Retail operations
  • Healthcare knowledge
  • Customer health support

Accomplishments

  • perfect attendance
  • Presidents list

Timeline

Customer Service Representative

Home Depot
04.2026 - Current

Package Handler

FEDEX
11.2025 - Current

Customer Service Associate

White Castle
06.2025 - 11.2025

Customer Service Associate

Walgreens
01.2022 - 01.2024

Ceritfication - Patient Care Technician

Lincoln Technical Institute

Bachelor of Science - Public Health

William Paterson University

High School Diploma -

Plainfield High School
Saniyah Tucker