Summary
Overview
Work History
Education
Skills
Websites
Sewing
Timeline
Generic

Saniyya Ward

East Orange,NJ

Summary

Very Reliable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering and meeting team goals

Overview

5
5
years of professional experience

Work History

Cashier/Sales Associate

Party City
11.2020 - 01.2024
    • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
    • Streamlined checkout process for increased efficiency and reduced waiting times.
    • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
    • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
    • Enhanced customer satisfaction by addressing and resolving phone inquiries in a timely manner.

Student Assistant/College Student

Seton Hall University
06.2019 - 05.2022
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Analyzed problems and worked in teams to develop solutions.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Collaborated with program directors on new initiatives to build confidence.

Crew Member/Cashier

Dunkin' Donuts
07.2021 - 08.2021
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Completed online orders in a timely fashion.

Education

Bachelor of Science - Fashion Design

Delaware State University
Dover, DE
05.2027

High School Diploma -

Donald M. Payne Sr. High School
Newark, NJ
06.2023

Skills

  • Cash Register Operation
  • Product Recommendations
  • Payment Collection
  • Drawer Balancing
  • Customer Service
  • Product Restocking
  • Returns Processing
  • Customer Assistance
  • Fast-Paced Environment
  • Presentation Design
  • Fashion Design
  • Fabric Knowledge

Sewing

This is a knowledgeable hobby of mine that I've been doing ever since I was a kid, I first learned to sew which I am self-taught in and I currently make dresses and have done Prom dresses under a local designer and for my clients as a side business. This is a passionate source of mine on my downtime.

Timeline

Crew Member/Cashier

Dunkin' Donuts
07.2021 - 08.2021

Cashier/Sales Associate

Party City
11.2020 - 01.2024

Student Assistant/College Student

Seton Hall University
06.2019 - 05.2022

Bachelor of Science - Fashion Design

Delaware State University

High School Diploma -

Donald M. Payne Sr. High School
Saniyya Ward