Sanjuana Vazquez

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

• Property & Casualty License
• Driver's License

• Written communication, 04/01/23, Proficient, Best practices for writing, including grammar, style, clarity, and brevity
• Verbal communication, 04/01/23, Proficient, Speaking clearly, correctly, and concisely
• Office manager, 12/01/23, Proficient, Scheduling and budgeting
• Managing accounts in QuickBooks, 06/01/24, Proficient, Using QuickBooks software to manage business financials
• HR: Compensation & benefits, 04/01/23, Proficient, Knowledge of compensation and benefits programs
• Work style: Reliability, 06/01/23, Proficient, Tendency to be reliable, dependable, and act with integrity at work
• Workplace safety, 09/01/21, Proficient, Using safe practices at work
• Medical receptionist skills, 02/01/24, Proficient, Managing physician schedules and maintaining accurate patient records
• Mechanical knowledge, 09/01/21, Proficient, Understanding and applying mechanical concepts and processes
• Call center customer service, 04/01/23, Proficient, Demonstrating customer service skills in a call center setting
• Medical billing, 03/01/24, Proficient, Understanding the procedures and forms used for medical billing
• Protecting patient privacy, 03/01/24, Proficient, Understanding privacy rules and regulations associated with patient records
• Attention to detail, 09/01/21, Proficient, Identifying differences in materials, following instructions, and detecting details among distracting information
• Attention to detail, 03/01/23, Proficient, Identifying differences in materials, following instructions, and detecting details among distracting information
• Filing & organization, 03/01/24, Proficient, Arranging and managing information or materials using a set of rules
• Customer service, 02/01/23, Proficient, Identifying and resolving common customer issues
• Retail customer service, 12/01/23, Proficient, Responding to customer situations in a retail setting
• Management & leadership skills: Impact & influence, 04/01/23, Proficient, Choosing the most effective strategy to inspire and influence others to meet business objectives
• Retail customer service, 04/01/23, Proficient, Responding to customer situations in a retail setting
• Basic computer skills, 04/01/23, Proficient, Performing basic computer operations and troubleshooting common problems
• Food service: Customer situations, 03/01/24, Proficient, Identifying and addressing customer needs in a food service setting
• Scheduling, 06/01/23, Proficient, Cross-referencing agendas and itineraries to avoid scheduling conflicts
• Administrative assistant/receptionist, 04/01/23, Proficient, Using basic scheduling and organizational skills in an office setting
• Technical support, 02/01/24, Proficient, Performing software, hardware, and network operations
• Data entry: Attention to detail, 10/01/23, Proficient, Maintaining data integrity by detecting errors
• Spreadsheets with Microsoft Excel, 10/01/23, Proficient, Knowledge of various Microsoft Excel features, functions, and formulas