Dynamic Practice Manager with a proven track record at Rio Grande Valley Orthopedic Center, excelling in staff management and workflow optimization. Enhanced patient data efficiency through the implementation of an electronic health record system, while fostering a collaborative environment that improved team performance and ensured compliance with HIPAA regulations.
Overview
28
28
years of professional experience
Work History
Practice Manager
Rio Grande Valley Orthopedic Center
03.1997 - Current
Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Ordered all office supplies and kept check on inventory levels.
Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
Implemented new electronic health record system, leading to increased efficiency in patient data management.