As healthcare professional, extensive experience in managing patient interactions and administrative duties in medical setting. Valued for strong collaboration skills, adaptability, and consistent delivery of high-quality results. Known for reliability and effective communication, ensuring seamless patient experience.
Overview
6
6
years of professional experience
Work History
Medical Assistant/Receptionist
Memorial Primary and Urgent Care
07.2024 - Current
Checked patient insurance, demographic, and health history to keep information current.
Maintained current and accurate medical records for patients.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Responded to correspondence from insurance companies to verify patient's coverage.
Managed high call volumes with pharmacies, health insurance agencies, and the clinical laboratory (approximately 30 incoming calls,emails and faxes per day from customers, to exchange medical information with professionalism.
Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
Taken patient vital sings. Collecting blood and other samples, preparing orders, and sending them to the clinical laboratory
Medical Assistant/Receptionist
Clinica Familiar Gessner
12.2023 - Current
Patient registration and medical history preparation
Taking patient vital signs
Nursing procedures such as intramuscular injections, blood sampling, classification, and laboratory submission
Sample collection and processing of rapid tests inside the clinic (COVID-19, Flu, Strep, SVR, H. pylori, Pregnancy...)
Managing phone calls with patients and institutions to coordinate actions for patient health
Registered and verified patient records before triage with most up-to-date information.
Managed multi-line phone system and pleasantly greeted patients.
General Doctor
Policlínico Municipal Niceto Pérez
09.2019 - 12.2021
Evaluated patient histories, complaints, and current symptoms.
Managed chronic medical conditions effectively through regular follow-ups and adjustments to treatment plans as needed.
Performed minor surgical procedures when necessary, ensuring proper technique was employed for optimal results with minimal complications.
Ordered and interpreted tests and analyzed records, reports and examination information to diagnose patient condition.
Prescribed or administered treatment, therapy and medication to treat or prevent illness, disease or injury.
Referred patients to medical specialists for other needed interventions.
Education
RMA - Registered Medical Asistant
Solidaridad Sin Fronteras
Houston, TX
09-2024
Medical Doctor -
University of Medical Sciences
Guantanamo,Cuba
07.2019
Skills
Medical office procedures
Medical receptionist experience
Front desk operations
HIPAA compliance
Electronic medical records management and Insurance verification
Customer service with effective communication
Adaptability and flexibility
Verbal and written communication
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Medical Assistant/Receptionist
Memorial Primary and Urgent Care
07.2024 - Current
Medical Assistant/Receptionist
Clinica Familiar Gessner
12.2023 - Current
General Doctor
Policlínico Municipal Niceto Pérez
09.2019 - 12.2021
RMA - Registered Medical Asistant
Solidaridad Sin Fronteras
Medical Doctor -
University of Medical Sciences
Similar Profiles
Rebecca GarciaRebecca Garcia
Advanced Practice Registered Nurse at Urgent MD/MedNow Urgent and Primary CareAdvanced Practice Registered Nurse at Urgent MD/MedNow Urgent and Primary Care