S A N O V I A J O H N S O N
Brooklyn,New York
Summary
Focused on working efficiently to keep lines errors low and minimize package routing problems. Continuously monitors machinery to identify and correct problems such as jams and damaged items. Fit and active professional thrives in fast-paced, physically-demanding environments. Skilled team player with strong background in customer service environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Overview
12
12
years of professional experience
Work History
Mail Processing Clerk
United States Postal Service
New York, New York
09.2016 - Current
- Adjusted and monitored operation of an automated mail processing system
- Used tools and equipment for packaging, unpackaging, and labeling parcels
- Maintained mail processing equipment and cleaned mailroom regularly
- Accepted shipments and identified ways to economically ship parcels
Merchandise Associate
Nordstrom Rack
New York, New York
11.2014 - 08.2016
- Worked with managers to understand program intent and implement effective strategies
- Changed displays to promote new product launches and reflect seasonal themes
- Created appealing, eye-catching visual displays to lead customers through entire store
- Kept work area organized and clutter-free
- Assisted team members and managers with tasks to maintain productivity and meet project milestones
Community Service Aide
New York City Housing Authority
New York, New York
02.2013 - 07.2014
- Answered incoming calls and provided daily information on surveys
- Maintained thorough records and produced detailed reports on client visits and histories
- Monitored processes and recommended methods for improvement
- Finished all tasks and job duties, adhering to deadlines to avoid delays
- Completed all required paperwork within anticipated timeframes
Education
Pending degree - Business management
Plaza college
Queens, New YorkSkills
- I was able to impress supervisors, co-workers and customers with my positive authentic mindset
- Great work ethic
- Phenomenal organization skills
- Customer service
- Equipment maintenance
- Mail distribution
Timeline
Mail Processing Clerk
United States Postal Service
09.2016 - Current
Merchandise Associate
Nordstrom Rack
11.2014 - 08.2016
Community Service Aide
New York City Housing Authority
02.2013 - 07.2014
Pending degree - Business management
Plaza college