Sanquil Turner
Anniston
Summary
Ambitious, proactive, and driven associate dedicated to continuous improvement, adept at modernizing workplaces and ensuring high organizational standards. Analytical professional possessing a profound knowledge base and exceptional critical thinking abilities, adept at excelling in dynamic environments. Addresses challenges with optimism and determination to prevail. Functions effectively both independently and collaboratively, consistently surpassing expectations.
Overview
9
9
years of professional experience
Work History
Internship Student Front Office Outpatient Lab
Regional Medical Center of Anniston
Anniston
08.2023 - 12.2025
- Obtain current demographics, insurance information, and diagnostic testing reports required for the appointments.
- Answer incoming phone calls with professionalism and courtesy and handle or distribute them according to patient needs.
- Maintain professional working relationships with the provider referral base, and act as the office liaison.
- Resolve patients inquiries with accuracy, efficiency, and quality
Customer Support Specialist
Childrens Place Inc.
Oxford
05.2017 - 12.2023
- Consulted with customers regarding needs and addressed concerns.
- Maintained up-to-date knowledge of company products, services, policies, and procedures.
- Participated in team meetings to discuss strategies for improving customer experience.
- Ensured customer satisfaction through effective communication skills and problem resolution techniques.
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
High School Diploma -
Saks High School
Anniston, AL05-2013
Skills
- Patient registration: Outpatient/Inpatient
- Medical records management
- Insurance verification
- Data entry
- Customer service
- Phone etiquette
- Attention to detail
- Professionalism
- Typing 50 or more words per minute
- Insurance verification
- ICD-10 coding
- Insurance claims analysis
- Confidentiality practices
Timeline
Internship Student Front Office Outpatient Lab
Regional Medical Center of Anniston
08.2023 - 12.2025
Customer Support Specialist
Childrens Place Inc.
05.2017 - 12.2023
High School Diploma -
Saks High School
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