Summary
Work History
Education
Skills
Languages
Timeline
Generic

Sanskriti Bohara

Irving,TX

Summary

Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.

Work History

Cashier

Shell Gas Station
Southlake, TX
07.2024 - Current

Hostess/ Server

Nanglo Restaurant and Bar
Irving, TX
06.2024 - 07.2024
  • Greeted incoming guests to escort them to assigned dining areas and present menus.
  • Responded appropriately to customer complaints, bringing major issues to the attention of the manager on duty.
  • Supported serving staff, food runners, and bussers to keep the dining room presentable and ready for guests.
  • Accommodated guests with children and special needs to promote a comfortable dining experience.
  • Communicated with servers about new tables, changes in food availability, and customer comments.
  • Managed guest expectations by relaying information regarding hours, wait times, and specials.
  • Answered telephone to provide dining information and take reservations.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Took beverage orders and served drinks during peak mealtimes.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Cleaned tables and chairs to prepare dining area for next customers.

Education

Bachelor of Arts - Psychology

Dallas College
5001 McArthur Rd, TX

Skills

  • Communication Skills
  • Complaint Handling
  • Customer Service
  • Reservations Management
  • Event Planning
  • Guest Engagement
  • Food Running
  • Price memorization
  • Effective customer upselling

Languages

English
Professional
nepali
Professional
Hindi
Professional

Timeline

Cashier

Shell Gas Station
07.2024 - Current

Hostess/ Server

Nanglo Restaurant and Bar
06.2024 - 07.2024

Bachelor of Arts - Psychology

Dallas College

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Sanskriti Bohara