Years of food service experience
Santana Santiago
Delivery Driver
Fair Oaks,CA
Summary
Hardworking individual with experience in management, safe food preparation, money handling and safe delivery driving. Ability to handle multiple projects simultaneously with accuracy. A quick and adaptive learner with a positive mindset who would be a great addition to any team.
Overview
4
4
Work History
Crew Member/Driver
Mountain Mikes
Sacramento, CA
03.2023 - Current
- Performed cleaning, restocking, and serving food to high standards and provided excellent customer service.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Addressed issues and resolved customer complaints.
Shift Manager
Round Table Pizza, Inc
Carmichael, CA
06.2021 - 02.2023
- Trained and mentored new employees to maximize team performance.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Tracked receipts, employee hours, and inventory movements.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Team Member
Taco Bell
Sacramento, CA
11.2020 - 04.2021
- Developed and maintained positive relationships with customers to enhance service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
High School Diploma -
Options For Youth
Sacramento, CA12.2021
Skills
- Preventing Food Spoilage
- Cash Handling
- Food Preparation and Safety
- Coordinating Reservations
- Taking Orders
- Positive Company Representation
- Teamwork and Collaboration
- Dependable and Cooperative
- Complex Problem-Solving
- Heavy Lifting
- Critical Thinking
- Delivery driving
Timeline
Crew Member/Driver
Mountain Mikes
03.2023 - Current
Shift Manager
Round Table Pizza, Inc
06.2021 - 02.2023
Team Member
Taco Bell
11.2020 - 04.2021
High School Diploma -
Options For Youth
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