SANTIAGO ALEJANDRO TAPIA TRUJILLO
North Ogden
Summary
I have a good attitude and a good disposition for all kinds of activities, I am 27 years old, I believe in God and I am a charismatic, responsible and respectful person. I use knowledgeable lectures, lively discussions, and special group activities to educate students on subject material. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. I stand out for having skills in different areas such as: educator, content creator for social networks, soccer coach, caster (Esports and Sports), knowledge in social media, communicator, leader and enthusiast.
Overview
8
8
years of professional experience
Work History
Content Creator
03.2018 - Current
- Used site manager tools to publish content and maintain professional-looking web pages.
- Used current editing and photography tools to tell great stories.
- Created and managed the company's website, which included website design, content creation, image editing, and product uploading.
- Created multiple new blog posts every day by monitoring industry news and cultivating sources.
- Collaborated with in-house web designers to create a sleek and innovative UI design.
- Created flyers to promote upcoming events and company news.
- Oversaw the creation of page content, such as visuals and text copy, in order to meet project requirements.
- Tested websites and performed troubleshooting prior to deployment.
- Designed, implemented, and monitored web pages and sites for continuous improvement.
Game Tester
09.2022 - 12.2022
- Advised
- Supervised play pace to ensure that all players on the golf course had a positive and memorable experience.
- Conducted surveys of club members and visitors to determine customer satisfaction and identify areas that needed to be improved.
- Gave feedback on online gaming performance, calculating the quantitative effects of factors like latency, download speeds, and other network considerations.
- Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.
- Looked into in-game product malfunctions, tracking issues to find root causes and potential solutions.
- Reviewed production schedules, drawings, and materials to gain a better understanding of the job details prior to the start of the project.
Spanish Language Teacher
06.2017 - 06.2022
- Solved [Type] issues, improved operations, and provided excellent customer service.
- Found the best curricula and created lesson plans to ensure that each course covered all of the required material.
- Created a positive learning environment by employing enthusiastic and energetic instructional strategies as well as consistent classroom management.
- Compiled a comprehensive list of resources to assist students in expanding their learning beyond the classroom and delving deeper into topics of interest.
- Created hands-on activities to immerse students in unfamiliar cultures.
- Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
- Used Powerpoint to keep track of and record the progress of my students.
- Used a variety of teaching methods to ensure that students of all abilities understood the material.
Esports caster spanish
Supercell, Brawl Stars
03.2021 - 01.2022
- A very good speech, in order to best comment on each phase of the current game;
- A great versatility : I know how to comment, analyze, and entertain the audience, in order to retain the viewers. Some matches are less dynamic than others, so it's up to the Casters to make them just as interesting.
- I know how to work in a team as well as alone. In the second case, I can be able to correctly use the various streaming software (OBS, Xsplit ...)
Social media and community
02.2020 - 01.2022
- Worked with clients to better understand their specific needs and developed social media campaigns to boost brand awareness.
- Evaluated the effectiveness of social media campaigns and activities and made recommendations for how to improve engagement.
- Mentored and guided the executive team to optimize profitability, marketing strategy, and communications planning during business development decision-making.
- Created campaigns and specific marketing strategies for clients.
- Collaborated closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
Soccer Coach
01.2019 - 02.2021
- Encouraged players to enjoy the game by assisting them with positioning, play techniques, and teamwork strategies.
- Hosted special events, such as players' nights, to promote activities and foster relationships among teammates, families, and community members.
- Kept equipment, facilities, and inventory in good working order to avoid accidents, mishaps, and damage.
- Promoted stretching and proper exercise form to help players avoid injuries and muscle tightness.
- Used social media and other communication channels to cultivate community and media relations to support the program.
- Analyzed competition match tapes to assess strategies and devise counterattacks.
Education
Bachelor's Degree - Literature and Spanish Language
Universidad Surcolombiana - Sede Central
Neiva, Huila01.2022
computer and systems technician - undefined
Politecnico Americano
Neiva, Huila01.2017
Player and coach Soccer - undefined
Jamundi Fc
01.2017
Skills
- Customer service
- Relationship development
- Regulatory compliance
- Project organization
- Team building
- Lesson planning
- Organization
- Test and quiz creation
- Communications
- Problem resolution
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Game Tester
09.2022 - 12.2022
Esports caster spanish
Supercell, Brawl Stars
03.2021 - 01.2022
Social media and community
02.2020 - 01.2022
Soccer Coach
01.2019 - 02.2021
Content Creator
03.2018 - Current
Spanish Language Teacher
06.2017 - 06.2022
Bachelor's Degree - Literature and Spanish Language
Universidad Surcolombiana - Sede Central
computer and systems technician - undefined
Politecnico Americano
Player and coach Soccer - undefined
Jamundi Fc
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