Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

Santiago Barrera

Fernandina Beach

Summary

Skilled professional with expertise in empathy, money handling, and product promotion. Known for creating a welcoming atmosphere with a genuine smile, ensuring an enjoyable customer experience. Possesses in-depth product knowledge to make personalized recommendations and drive sales. Committed to delivering exceptional service and enhancing customer satisfaction.

Overview

3
3
years of professional experience

Work History

Server

Cantina Louie
Fernandina Beach
05.2021 - 10.2024
  • Listened to customer needs to identify and recommend the best products and services.
  • Maintained a well-stocked and organized sales floor with the latest merchandise to drive sustained sales revenue.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided technical support to customers regarding product features and usage.
  • Resolved customer complaints promptly.
  • Provided every customer with comprehensive assistance upon entering the store through merchandise selection and completion of purchases.
  • Gave top-notch service to everyone to provide sales opportunities.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Maximized sales by keeping areas tidy, fully stocked, and correctly priced.
  • Operated register, handled cash, and processed credit card transactions.
  • Developed key customer relationships to increase sales.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation using practical interpersonal and people skills.

Education

Associate of Arts -

Florida State College At Jacksonville
Yulee, FL
12-2025

High School Diploma -

Yulee High School
Yulee, FL
05-2023

Skills

  • Customer service
  • Product knowledge
  • Sales techniques
  • Time management
  • Problem-solving
  • Leadership
  • Adaptability
  • POS operation

Affiliations

  • Martial arts
  • Reading

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited

Accomplishments

  • Graduated with honors, Yulee High School 2023
  • Certified karate instructor, USA Martial Arts Federation, 2025

References

References available upon request.

Timeline

Server

Cantina Louie
05.2021 - 10.2024

Associate of Arts -

Florida State College At Jacksonville

High School Diploma -

Yulee High School

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Santiago Barrera