Santiago Calvo

• Performed quality control inspections on phases of field operations.
• Facilitated field operations through supervision and direction of field personnel.
• Monitored personnel performance to identify opportunities for improvement and develop solutions to productivity issues.
• Developed and implemented processes and strategies to achieve operational goals.

• Collaborate with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
• Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership.
• Complied with all safety protocols in plan coordination, eliminating potential risks.
• Enhanced company development initiatives by solving complex issues and suggesting corrective action.
• Trained general contractors on company protocol and led quality assurance initiatives, maintaining high customer satisfaction ratings.
• Assisted owners and project manager in budgeting, bidding and award of subcontractors.
• Supported field crews to maximize quality and work efficiency.
• Stayed up to date on OSHA and local safety guidelines for construction work.
• Delivered reports to project managers each day to detail project updates and likely completion dates, noting delays and causes.
• Initiated onsite safety program and properly trained all team members.
• Developed work schedules for all team members to maximize shift coverage.
• Organized and optimized daily operations of flooring installation crew in many locations with consistent on-time completion.
• Built sustainable procedures, defect plans and risk assessment systems with engineers and consultants.

- Custom tile and natural stone installer in hi end residential

- Dedicated to custom showers

- I was assigned to the to the custom builder Fratantoni Luxury Estates

• Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
• Organized promotional events and interacted with community to increase sales volume.
• Developed and implemented comprehensive salesperson training program.
• Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.

-Coordinated the year warranty repairs on site with the builder, home owners and installers.

- evaluate and estimated proper presager, materials, man power and time needed for completion and customer satisfaction

-custom natural stone tile installer.

-specialized mud work, natural stone tile floos and showers.