Santiago Figueroa
Calverton,NY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Haya Glass
03.2019 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Glass Installer
Haya Glass
03.2019 - Current
- Ensured safety compliance by wearing appropriate personal protective equipment and following industry guidelines during glass installations.
- Maintained a clean and organized work environment, ensuring the proper disposal of any broken or damaged materials.
- Developed strong client relationships through excellent communication, professionalism, and attention to detail in each glass installation project.
Graphic Designer
Independant
06.2018 - 02.2019
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Developed creative design for print materials, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
Education
Associate of Arts -
Academia De Dibujo Profesional
Cali Colombia01.2019
High School Diploma -
Colegio Comercial De Palmira
Palmira Colombia06.2017
Skills
- Team Leadership
- Customer Service
- Computer Skills
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Complex Problem-Solving
- Staff Management
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Haya Glass
03.2019 - Current
Glass Installer
Haya Glass
03.2019 - Current
Graphic Designer
Independant
06.2018 - 02.2019
Associate of Arts -
Academia De Dibujo Profesional
High School Diploma -
Colegio Comercial De Palmira
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