Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Santiago Henao

Nutley,NJ

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

District Sales Trainer

Vision Solar
06.2022 - Current
  • Developed and led group training courses to align with corporate sales and service goals.
  • Provided coaching and mentoring to employees.
  • Facilitated virtual, in-person and blended learning sessions.
  • Mentored new sales team to surpass goals in alignment with brand standards.

Assistant Store Manager

GNC
06.2019 - 02.2022
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Solved customer challenges by offering relevant products and services.

Education

High School Diploma -

Kearny High School
Kearny, NJ
06.2018

Skills

  • Sales Planning
  • Sales Team Development
  • Sales Goals
  • Effective Customer Communication
  • Creative Solutions
  • Time Management

Languages

Spanish
Native or Bilingual

Timeline

District Sales Trainer

Vision Solar
06.2022 - Current

Assistant Store Manager

GNC
06.2019 - 02.2022

High School Diploma -

Kearny High School

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Santiago Henao