Santiago Pinzon
Pembroke Pines
Summary
Proven track record in enhancing customer satisfaction and boosting sales, as demonstrated at CUTCO. Skilled in customer service and cash handling, I excel in creating positive experiences through effective communication and reliability. Leveraged native Spanish fluency to expand customer base, consistently achieving targets with integrity and patience. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
year of professional experience
Work History
Cashier
The Fresh Market
07.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Sales Representative
CUTCO
05.2023 - 07.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
No Degree - Political Science
Florida International University
Miami, FL05.2027
High School Diploma -
West Broward High School
Pembroke Pines, FL06.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Customer Relations
- Native Spanish fluency
- Strong Communication Skills
Timeline
Cashier
The Fresh Market
07.2023 - 02.2024
Sales Representative
CUTCO
05.2023 - 07.2023
No Degree - Political Science
Florida International University
High School Diploma -
West Broward High School