Santiago Rivera
Nyssa
Summary
Dynamic and results-oriented professional with extensive experience at Autozone, adept in customer service and sales expertise. Demonstrated ability to foster teamwork and collaboration, effectively managing high-stress situations and driving repeat business. Proven track record in inventory control and cash handling, enhancing store operations and customer satisfaction.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Autozone
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Farm Hand
Godina Farms
03.2017 - 09.2024
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Supported successful harvests through diligent planting, weeding, and pruning efforts.
- Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
Education
GED -
College of Western Idaho
Nampa, ID11-2022
Skills
- Customer service
- Teamwork and collaboration
- Dependable and hardworking
- Problem-solving skills
- Cash handling
- Store opening and closing
- Sales expertise
- Inventory control
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Autozone
10.2024 - Current
Farm Hand
Godina Farms
03.2017 - 09.2024
GED -
College of Western Idaho
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