SANTINO SANCHEZ
Aliso Viejo,California
Summary
Proven Pharmacy Clerk at Bright Plaza Pharmacy, adept in HIPAA compliance and enhancing customer service. Excelled in verifying orders and maintaining patient confidentiality, significantly improving patient care. Skilled in training employees and fostering teamwork, ensuring high-quality service standards. Demonstrated exceptional collaboration with healthcare providers to ensure accurate prescription processing. Hardworking and passionate job seeker with strong organizational skills.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Pharmacy Clerk
Bright Plaza Pharmacy
01.2022 - 08.2023
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
- Confirmed customer information and insurance eligibility for prescriptions.
- Collaborated with healthcare providers to clarify prescription details, ensuring patient safety and care.
Education
Soka University of America
Aliso Viejo, CA 08.2023 - 05.2027
High School Diploma -
Glen A. Wilson High School
Hacienda Heights, CA05.2023
Skills
- Answering customer questions
- Stocking shelves
- Patient confidentiality
- Verifying orders
- Customer Service
- HIPAA Compliance
- Employee Training
- Collaboration and Teamwork
Accomplishments
Learning Cluster
Latin Identity in New York City
3 week long intensive course studying linguistics and latin identity in Manhattan.
Languages
English
Native or Bilingual
Timeline
Soka University of America
08.2023 - 05.2027
Pharmacy Clerk
Bright Plaza Pharmacy
01.2022 - 08.2023
High School Diploma -
Glen A. Wilson High School
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