Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
Cashier

Saphire Romero

The Bronx,NY

Summary

Dedicated professional with a proven track record in customer service and cash handling, demonstrated during my tenure at Panera Bread. Excelled in creating positive experiences through exceptional service and empathy. Skilled in maintaining high accuracy levels in transactions, showcasing a strong work ethic and integrity. Achieved significant improvements in customer satisfaction and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Panera Bread
11.2023 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.

Babysitter

Family Business
12.2019 - 09.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Lifeguard

Iowa Sports Managment
03.2023 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.

Youth Worker

SYEP
06.2022 - 09.2022
  • Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
  • Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
  • Developed strong relationships with community partners to secure resources and opportunities for the youth served.

Education

Bachelor in Foresnsic Psychology - Forensic Psychology

John Jay College of Criminal Justice
New York, NY
06-2028

Skills

  • Customer Service

  • Customer Assistance

  • Work Ethic and Integrity

  • Patience and Empathy

  • Cash Handling

  • Cleaning and sanitizing

  • Time management skills

Certification

  • First Aid Certification - American Red Cross or St John Ambulance.
  • CPR/AED Certification

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier

Panera Bread
11.2023 - 10.2024

Lifeguard

Iowa Sports Managment
03.2023 - 08.2023

Youth Worker

SYEP
06.2022 - 09.2022

Babysitter

Family Business
12.2019 - 09.2023

Bachelor in Foresnsic Psychology - Forensic Psychology

John Jay College of Criminal Justice

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Saphire Romero