SARA ABID
Seattle
Summary
Dedicated and detail-oriented applicant seeking a cashier/customer service position. Demonstrates strong customer service skills, accuracy in handling transactions, and the ability to work efficiently in a fast-paced environment while maintaining a professional demeanor.
Goal-oriented individual versed in greeting high volumes of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions. The job holds a lot of tasks at the same time, including shipping(international, domestic), Returns(Amazon, Happy Returns, etc), printing, Packing(Basic, Standard, Fragile Custom), and mailboxes, etc.
Overview
17
17
years of professional experience
Work History
Sales Associate
UPS
Burien, WA
01.2026 - Current
- Assisted customers in product selection, enhancing the overall shopping experience.
- Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
- Maintained store appearance by organizing merchandise and ensuring cleanliness standards were met.
- Supported management in achieving sales targets through proactive upselling strategies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Prepared merchandise for the sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Cashier / Customer Service
UTILITY STORE
Kashmir, Pakistan
03.2009 - 02.2013
- Assisted customers with purchases in a friendly and professional manner
- Handled cash and card transactions accurately
- Maintained a clean and organized checkout area
- Worked well with team members to complete daily tasks
- Family Business Volunteer
Education
Bachelor's in Arts - applied psychology
AJK Govt. Post Graduate College
Mirpur, AJK, Pakistan01-2011
Skills
- Customer service
- Cash handling & making change
- Friendly communication
- Basic math skills
- Teamwork
- Time management
- Keeping work areas clean and organized
- Problem-solving skills
- Shipping
- Packing
- Printing
Timeline
Sales Associate
UPS
01.2026 - Current
Cashier / Customer Service
UTILITY STORE
03.2009 - 02.2013
Bachelor's in Arts - applied psychology
AJK Govt. Post Graduate College