Open To Work
Sara Anderson
Paul,MN
Work Preference
Summary
Dedicated Patient Coordinator with expertise in enhancing clinic workflow and patient satisfaction. Skilled in effective communication and process improvement, driving efficient systems and training initiatives.
Overview
25
25
years of professional experience
Work History
Patient Coordinator
Summit Orthopedics
Woodbury, MN
10.2008 - 05.2026
- Coordinated patient scheduling to optimize appointment availability and enhance clinic workflow.
- Collaborated with healthcare providers to address patient inquiries and resolve concerns effectively.
- Implemented new software systems for electronic health records, improving information access and retrieval efficiency.
- Coordinated surgical procedures.
- Trained new staff on office procedures and patient management protocols, enhancing team performance.
- Developed standardized communication templates to streamline patient follow-up procedures and improve satisfaction rates.
- Managed incoming calls from patients, directing them appropriately while maintaining confidentiality at all times.
Health Unit Coordinator
United Hospital
Saint Paul, MN
08.2001 - 10.2008
- Coordinated patient admissions and discharges, ensuring seamless transitions within healthcare facility.
- Facilitated communication between healthcare providers and patients, improving information exchange accuracy.
- Trained new staff on operational protocols and software usage, fostering team effectiveness and compliance.
- Oversaw inventory management of medical supplies, ensuring necessary resources were readily available.
Education
Bachelor of Science - Human Development And Family Studies
University of Wisconsin Stout
Menomonie, WI12-1999
Skills
Logistics
Customer Service
10 key typing
Group Work
Individual Work
Timeline
Patient Coordinator
Summit Orthopedics
10.2008 - 05.2026
Health Unit Coordinator
United Hospital
08.2001 - 10.2008
Bachelor of Science - Human Development And Family Studies
University of Wisconsin Stout