Sara Brown
Grand Rapids,MI
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to patient care with a passionate and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Social House Kitcken and Bar
Grand Rapids, MI
05.2024 - Current
- Delivered food orders promptly and courteously.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Maintained records of transactions made during shift as required by law or company policy.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Resident Aide
Covenant Living of the Great Lakes
Grand Rapids, MI
02.2024 - Current
- Assisted with ambulation using gait belts, canes or walkers as necessary.
- Performed light housekeeping duties, such as changing linens, cleaning bathrooms and dusting furniture.
- Reported any concerns about resident health status to the supervisor or nurse immediately.
- Assisted residents with activities of daily living, such as bathing, grooming and dressing.
- Responded promptly to requests from residents for assistance with activities of daily living.
- Facilitated communication between family members and healthcare professionals regarding resident progress and needs.
- Provided companionship and emotional support to residents.
- Administered medications under the direction of a registered nurse or physician.
- Answered call bells promptly, communicated needs and concerns of residents to appropriate personnel in a timely manner.
Server
Captain Joe's Bar And Grill
Whitmore Lake, MI
05.2022 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Summer Nanny
Becky Pehovic
Dexter, MI
05.2022 - 08.2023
- Enhanced children''s emotional well-being by providing attentive and nurturing care during summer months.
- Implemented educational activities tailored to the childs age.
- Maintained a safe and clean environment for child.
Restaurant Hostess
Captain Joe's Bar And Grill
Whitmore Lake, MI
06.2019 - 08.2020
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Maintained a clean and welcoming entrance of the restaurant.
Concessions Attendant
MJR Movie Theater
Brighton, MI
05.2018 - 09.2018
- Enhanced customer satisfaction by efficiently handling concession stand transactions and providing exceptional service.
- Boosted sales revenue by upselling food and drink items through effective communication and product knowledge.
- Maintained a clean and organized concessions area.
- Collaborated with team members to ensure seamless operations during high-traffic events.
- Managed cash drawer reconciliations with accuracy.
- Balanced multiple responsibilities during peak event hours, demonstrating effective time management skills in a fast-paced environment.
Education
Bachelors of Science in Nursing - Nursing
Grand Valley State University
Allendale, MI04.2025
High School Diploma -
South Lyon East High School
South Lyon, MI06.2021
Skills
- Customer Service
- Organization
- Team work
- Problem Solving
- Creativity
- Computer Knowledge
- Active Listening
Affiliations
- Student Nursing Association
Certification
Basic Life Support Certification
Issue Date: 03/22/2023
Renew By: 03/2025
Timeline
Server
Social House Kitcken and Bar
05.2024 - Current
Resident Aide
Covenant Living of the Great Lakes
02.2024 - Current
Server
Captain Joe's Bar And Grill
05.2022 - 08.2023
Summer Nanny
Becky Pehovic
05.2022 - 08.2023
Restaurant Hostess
Captain Joe's Bar And Grill
06.2019 - 08.2020
Concessions Attendant
MJR Movie Theater
05.2018 - 09.2018
Bachelors of Science in Nursing - Nursing
Grand Valley State University
High School Diploma -
South Lyon East High School
Basic Life Support Certification
Issue Date: 03/22/2023
Renew By: 03/2025
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