Sara Buckley

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

• Hill's Pet Nutrition, Topeka, KS, 03/2021, Current, Customer Service Agent, Manage numerous projects and priorities at once while having a positive and service-oriented attitude, Communicated effectively with diverse team to accomplish daily objectives, Multi-system efficiency of Microsoft Excel, C4C, SAP, and Google Office applications, Manage customer inquiries efficiently in a fast paced call center environment while meeting demands and challenges
• GTM Sportswear, Manhattan, KS, 05/2010, 07/2014, Heat Transfer Support, Knowledgeable about several stages of embellishment production, Operated a Heat Press, material cutters and company operation system, Organized and assembled orders as a Quality Assurance team member
• Regional Veterinary Clinic, Oswego, KS, 06/2006, 12/2008, Veterinarian Assistant, Assisted in different medical procedures on client's animals, Helped the feedlot crew in the summer with working cattle, Responsible for answering phone calls

• Became a member of the Hill's Pride Tribe community
• Active leadership role in a hobby community, leading and providing instructions for activities with large groups of individuals