Sara Chavenson
Turnersville,NJ
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
21
21
years of professional experience
Work History
Restaurant Owner/Operator
A&As
Philadelphia, PA
03.2003 - Current
- Scheduled staff shifts on a weekly basis based on expected demand levels.
- Implemented cost-reduction initiatives to improve profitability.
- Hired and trained new staff members to ensure compliance with safety regulations and operational standards.
- Analyzed customer feedback surveys to assess overall satisfaction levels with the restaurant's services.
- Developed and implemented comprehensive marketing strategies to increase customer satisfaction and loyalty.
- Updated the restaurant's website regularly with new menus items or promotional offers.
- Interacted closely with customers through social media platforms like Facebook and Twitter.
- Managed payroll activities including processing time sheets and tracking employee hours worked.
- Ensured adherence to all local health department regulations regarding sanitation practices.
- Monitored daily operations including customer service delivery, kitchen production levels, cash handling procedures.
- Identified areas of improvement in restaurant operations, staff training, menu development, pricing, and inventory management.
- Resolved customer complaints in a timely manner while maintaining high standards of hospitality.
- Managed food preparation, guest interaction, quality control and customer relations.
- Created unique recipes and applied various culinary techniques for authentic [Type] cuisine.
- Coordinated catering services when requested by customers .
Education
Associate of Arts - Communication Tv/radio
Rowan College At Gloucester County
Sewell, NJ05-2019
Associate - Business Marketing
Rowan College At Gloucester County
Sewell, NJ05-2004
Skills
- Staff Management
- Operational Efficiency
- Menu development
- Waste Reduction
- Scheduling
- Communication
- Negotiations
- Staff Leadership
- Business marketing
Timeline
Restaurant Owner/Operator
A&As
03.2003 - Current
Associate of Arts - Communication Tv/radio
Rowan College At Gloucester County
Associate - Business Marketing
Rowan College At Gloucester County