SARA DENSON
St. Charles,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Server
Cooper's Hawk Winery and Restaurant
St. Charles, IL
05.2025 - Current
- Provide attentive, professional table service in a high-volume, upscale dining environment while creating a welcoming guest experience.
- Consistently build positive relationships with guests through friendly communication, active listening, and responsive service.
- Collaborated with team members to ensure seamless restaurant operations and uphold service standards, enhancing overall guest satisfaction.
- Trained new servers on restaurant procedures and customer service standards, facilitating quicker integration into the team and improving service quality.
Manager
Village Tavern & Grill
South Elgin, Illinois
05.2017 - 04.2025
- Coordinated staff scheduling and maintained certification records
- Monitored employee performance to ensure adherence to restaurant and food safety guidelines
- Established menu knowledge and built rapport with customers to achieve optimal sales
- Performed opening and closing tasks, including cash handling and store preparation, ensuring accurate financial transactions
Administrative Assistant & Pharmacy Technician
Denson Shops, Inc.
Wheaton, Illinois
10.2003 - 05.2018
- Documented and maintained patient data in the computer system
- Played a key role in billing, medical coding, and month-end collections
- Communicated with vendors to purchase both office and medical supplies
- Researched and negotiated with vendors to secure favorable financial agreements and quality service
- Assisted customers on the sales floor utilizing knowledge of all medical equipment
- Delivered exceptional customer service via telecommunication and computer skills, leveraging proficiency in MS Word, Excel, Peachtree, and Fastrack to enhance client satisfaction
- Created and maintained highly effective filing systems in Excel
Education
Real Estate Certification -
Realtor Association of The Fox Valley, Inc.
Geneva, IL10-2021
Bachelor of Science - Elementary Education
North Central College
Naperville, IL12-2007
Associate of Arts - General Studies
College of DuPage
Glen Ellyn, IL06-2005
Skills
- Customer relationship management
- Excellent communication skills
- Detail-oriented with superior organizational skills
- Highly motivated team player
- Eager to assist and learn new skills
- Extremely flexible, accommodating, and friendly
Timeline
Server
Cooper's Hawk Winery and Restaurant
05.2025 - Current
Manager
Village Tavern & Grill
05.2017 - 04.2025
Administrative Assistant & Pharmacy Technician
Denson Shops, Inc.
10.2003 - 05.2018
Real Estate Certification -
Realtor Association of The Fox Valley, Inc.
Bachelor of Science - Elementary Education
North Central College
Associate of Arts - General Studies
College of DuPage